Credentials to Look for in a Stairlift Company
Choosing the right stairlift company is crucial to ensuring safety, reliability, and a smooth installation process. Stairlift Medics is a seasoned stairlift company in Silver Spring, Vienna, VA, Rockville, MD, Manassas, VA, Fairfax, VA, Baltimore County, MD and surrounding areas.
- Licensing & Certifications
The company should have the necessary licenses to operate in your area, ensuring compliance with local regulations.
Look for certifications from recognized industry organizations such as:
Certified Aging-in-Place Specialist (CAPS) – Indicates expertise in mobility solutions for seniors.
National Association of Elevator Contractors (NAEC) – Demonstrates technical knowledge in lift systems.
ISO Certification – Ensures adherence to international quality and safety standards.
- Manufacturer Accreditation
The company should be an authorized dealer or installer for reputable stairlift brands (e.g., Stannah, Bruno, Handicare, Acorn).
Manufacturer accreditation guarantees they meet specific training and installation standards.
- Insurance Coverage
Ensure the company carries liability insurance to cover damages or accidents during installation.
Workers’ compensation insurance protects employees and reduces liability risks for customers.
- Experience & Reputation
A well-established company with years of experience indicates reliability and expertise.
Check customer reviews, ratings, and testimonials from sites like Google, Trustpilot, or the Better Business Bureau (BBB).
Ask for case studies or references from previous clients.
- Compliance with Safety Standards
The stairlifts should meet American National Standards Institute (ANSI) and Underwriters Laboratories (UL) safety standards.
Look for compliance with the Americans with Disabilities Act (ADA) for accessibility features.
- Transparent Pricing & Warranty
A reputable company provides a detailed quote upfront, including installation, maintenance, and warranty coverage.
Warranties should cover both the stairlift unit and installation workmanship.
- Customer Support & After-Sales Service
The company should offer professional installation and maintenance services.
Look for ongoing support, emergency repairs, and annual servicing plans.
- Customization & Assessment Services
A good stairlift company will conduct a free home assessment to recommend the best solution based on your staircase type and mobility needs.
By verifying these credentials, you can ensure a safe, high-quality, and hassle-free stairlift installation. Should you have any questions, feel free to give us a call.